Data Management

The Data Management page lets you control how data is synced from your Shopify store into Report Pundit. These settings help you decide what data to sync, what to exclude, and how detailed your report

Don’t Sync Customer Records

Use this option to stop syncing customer-related data from your Shopify store.

What happens when turned ON

• Customer records will no longer sync from Shopify

• If customer data was already synced earlier, it will be deleted during the next sync cycle

When to use this

• If you don’t need customer-level reports

• If you want to reduce data volume or comply with internal data policies

⚠️ Once deleted, previously synced customer data cannot be recovered unless syncing is re-enabled and a new sync runs.

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Metafields

Enable this option to sync additional metafield data from Shopify.

What you get when enabled

Metafields can be synced for:

• Products

• Variants

• Orders

• Customers

These metafields become available as selectable fields while creating reports.

Need more metafields?

If you require custom or additional metafields, reach out to our support team via:

• In-app chat

• Email support

We’ll help you enable the required metafields.

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Shipping Label Sync

Turning this on allows Report Pundit to sync shipping label cost data from Shopify order events.

Important notes

• Shipping label data comes from order events

• This sync may be slightly delayed compared to standard order data

When to use this

• If you need accurate shipping cost analysis

• If you track fulfillment and logistics expenses

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Don’t Sync Customer Journey

This option controls the sync of Customer Journey data.

What happens when turned ON

• Customer Journey data will stop syncing

• If the data was already synced, it will be deleted in the next sync cycle

When to use this

• If you don’t use Customer Journey–based reports

• If you want to reduce data storage and sync time

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Include Presentment Fields

Enable this option to include presentment currency values in your reports.

What you get

Additional sales metrics such as:

• Gross Sales (customer paid currency)

• Total Sales (customer paid currency) and more

This is especially useful for stores selling in multiple currencies.

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Abandoned Cart Sync

Turn this on to sync abandoned checkout data from your Shopify store.

How to access the data

• Abandoned cart reports will be available in the Report Library

• You can use these reports to analyze checkout drop-offs and recovery opportunities

When to use this

• If you track abandoned checkouts

• If you want insights into lost sales and conversion gaps

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