# Data Management

### Don’t Sync Customer Records

Use this option to stop syncing **customer-related data** from your Shopify store.

#### What happens when turned ON

* Customer records will **no longer sync** from Shopify
* If customer data was already synced earlier, it will be **deleted during the next sync cycle**

#### When to use this

* If you don’t need customer-level reports
* If you want to reduce data volume or comply with internal data policies

⚠️ Once deleted, previously synced customer data cannot be recovered unless syncing is re-enabled and a new sync runs.

***

### Metafields

Enable this option to sync **additional metafield data** from Shopify.

#### What you get when enabled

Metafields can be synced for:

* Products
* Variants
* Orders
* Customers

These metafields become available as selectable fields while creating reports.

#### Need more metafields?

If you require **custom or additional metafields**, reach out to our support team via:

* In-app chat
* Email support

We’ll help you enable the required metafields.

***

### Shipping Label Sync

Turning this on allows Report Pundit to sync **shipping label cost data** from Shopify order events.

#### Important notes

* Shipping label data comes from **order events**
* This sync may be **slightly delayed** compared to standard order data

#### When to use this

* If you need accurate shipping cost analysis
* If you track fulfillment and logistics expenses

***

### Don’t Sync Customer Journey

This option controls the sync of **Customer Journey data**.

#### What happens when turned ON

* Customer Journey data will **stop syncing**
* If the data was already synced, it will be **deleted in the next sync cycle**

#### When to use this

* If you don’t use Customer Journey–based reports
* If you want to reduce data storage and sync time

***

### Include Presentment Fields

Enable this option to include **presentment currency values** in your reports.

#### What you get

Additional sales metrics such as:

* Gross Sales (customer paid currency)
* Total Sales (customer paid currency) and more

This is especially useful for stores selling in **multiple currencies**.

***

### Abandoned Cart Sync

Turn this on to sync **abandoned checkout data** from your Shopify store.

#### How to access the data

* Abandoned cart reports will be available in the **Report Library**
* You can use these reports to analyze checkout drop-offs and recovery opportunities

#### When to use this

* If you track abandoned checkouts
* If you want insights into lost sales and conversion gaps

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