Service
FAQs related to Report Pundit Service.
How many reports can I make?
A. You can create and generate UNLIMITED reports every month.
Can other members of my staff also have access to the app?
A. Yes, you can grant your staff access to the app through the staff account. Click here to learn how to create and manage staff accounts.
Can I use one subscription for multiple stores?
A. No. If you own multiple stores, then you'll have to purchase a monthly subscription separately for each store.
Do you support data from multiple locations?
A. Report Pundit technology is designed to work with multi-location features of the Shopify e-commerce platform.
Can I request features or enhancements to the Report Pundit Service?
A. Absolutely. Please send us your suggestion(s) by visiting this link.
Can Report Pundit to retrieve data from Shopify Analytics?
A. Shopify does not give API access to their analytical data to any third-party application. Hence, retrieving this data from Shopify is not possible.
However, Report Pundit can be integrated with other analytic services such as Google Analytics, Facebook Insights, etc.
How is Report Pundit different from Data Export?
A. Both Data Export and Report Pundit are tools offered by Dayspring Technologies. We’ve created a comparison table to understand the differences.
Who is Dayspring?
A. Dayspring Technologies Pvt Ltd is the developer of Report Pundit, Data Export, and other data reporting solutions. You can learn more about us by visiting https://dayspring.tech.
What are your business hours?
A. We are available via Live Chat and email between 6 AM and 10 PM (EST), Monday through Friday. Our team usually responds to your email within one business day or less.
Can I pull the data from third-party apps?
A. Yes, Report Pundit supports most of the third-party apps in the Shopify Platform. However, Shopify and a few third-party apps restrict access to some information.
Get in touch with us, and we shall let you know if we can extract the data that you're looking for.
How do I remove the Report Pundit app from my store?
A.
Go to your Shopify admin page and click the search option, then select Apps
Scroll down to the bottom of the page and click App and sales channel settings
A list of installed apps will appear, select the Report Pundit app and remove
That's all! You're all done.
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