# Service

1. **How many reports** can I make?

**A.** You can create and generate **UNLIMITED** reports every month.

2. Can other **members of my staff also have access** to the app?

**A.** **Yes**, you can grant your staff access to the app through the staff account. [**Click here**](https://help.shopify.com/en/manual/your-account/staff-accounts/create-staff-accounts) to learn how to create and manage staff accounts.

3. Can I use **one subscription for multiple stores**?

**A.** **No**. If you own multiple stores, then you'll have to purchase a monthly subscription separately for each store.

4. Do you **support data from multiple locations**?

**A.** Report Pundit technology is designed to **work with** **multi-location features** of the Shopify e-commerce platform.

5. Can I **request features or enhancements** to the Report Pundit Service? 

**A.** **Absolutely**. Please send us your suggestion(s) by visiting [this link.](https://www.reportpundit.com/contact-us)

6. Can Report Pundit to retrieve data from **Shopify Analytics**?

A. **Shopify does not give API access** to their analytical data to any third-party application. Hence, retrieving this data from Shopify is not possible. 

However, Report Pundit can be **integrated with other analytic services** such as Google Analytics, Facebook Insights, etc.

7. How is **Report Pundit different from Data Export**?

**A.** Both **Data Export** and **Report Pundit** are tools offered by Dayspring Technologies. We’ve created a [**comparison table**](https://dataexport.io/dataexport-reportpundit/) to understand the differences.

8. Who is **Dayspring**? 

**A.** Dayspring Technologies Pvt Ltd is the developer of  Report Pundit, Data Export, and other data reporting solutions. You can learn more about us by visiting <https://dayspring.tech>.

9. What are your **business hours?**&#x20;

**A.** We are available via Live Chat and email between **6 AM and 10 PM (EST)**, **Monday through Friday.** Our team usually responds to your **email** within **one business day** or less.

10. Can I pull the data from **third-party apps**?

**A. Yes**, Report Pundit supports most of the third-party apps in the Shopify Platform. However, Shopify and a few third-party apps restrict access to some information.&#x20;

[**Get in touch**](https://www.reportpundit.com/contact-us) with us, and we shall let you know if we can extract the data that you're looking for.

11. How do I **remove the Report Pundit app** from my **store**?

**A.**&#x20;

* Go to your **Shopify admin page** and click the search option, then select **Apps**

<figure><img src="https://3511479413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MVN3iF-DdMhu4BVsTA9%2Fuploads%2F8RlXKyG3bb1RAxHPqvEd%2FRP%20Apps1.png?alt=media&#x26;token=5b4ff5ff-faf9-40f4-818b-59037c5901ea" alt=""><figcaption></figcaption></figure>

* Scroll down to the bottom of the page and click **App and sales channel settings**&#x20;

<figure><img src="https://3511479413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MVN3iF-DdMhu4BVsTA9%2Fuploads%2FSSusaeBZcQUkuco9lvgH%2FRPDE.png?alt=media&#x26;token=c8cb4da4-292a-4b18-8a95-6aa16b164b28" alt=""><figcaption></figcaption></figure>

* A list of installed apps will appear, **select** the Report Pundit app and **remove**

<figure><img src="https://3511479413-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MVN3iF-DdMhu4BVsTA9%2Fuploads%2F41XytQEvqO8JdROShnCb%2FRP%20Apps%203.png?alt=media&#x26;token=c15d7286-fe6f-4aeb-b860-4dfb2e864a21" alt=""><figcaption></figcaption></figure>

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That's all! You're all done.
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