πŸ’³ Billing & Sales

This is the FAQ section for Billing & Sales related questions. You can also learn more about us at Dayspring, the designer of Report Pundit and other e-commerce apps.

​ Billing & Sales Commonly Asked Questions

Sales
Billing
About Us
Sales
  • β€‹πŸ†“ Do you offer a demo or free trial?

    • Yep! You can view our online demo page here. We also provide a 14-day risk-free free trial with every new signup.

  • β€‹πŸ’³ Where can I find the plans & pricing for Report Pundit?

  • β€‹πŸ¬ Will you give special pricing to multi-stores?

    • If you manage multiple Shopify websites, contact us: We’ll work with you to create a cost-friendly solution for your entire multi-store environment.

  • β€‹πŸ›  Do you have tools that help me with training?

  • β€‹πŸ€” Does the 14-day trial allow me to access all features or only the basic plan features?

    • During your 14-day free trial, you will have access to all Report Pundit features. After the trial period ends, you can select a plan to continue using Report Pundit.

Billing
  • β€‹πŸ’°Can I upgrade/downgrade my pricing plan?

    • Report Pundit pricing is based on your Shopify store type: Basic, Shopify, Advanced, and Plus. No worries: we'll automatically change your pricing plan based on your current Shopify account type.

  • β€‹πŸ“‰ Do you offer discount pricing for annual plans?

    • Sorry, we do not offer annual pricing plans at this time.

  • β€‹βŒ How do I cancel or close my account?

    • Uninstall the Report Pundit app from your Shopify store, and Shopify will automatically cancel your subscription.

About Us
  • ​⏳ What are your business hours?

    • We are available via Live Chat and email between 6 AM and 10 PM Eastern, Monday through Friday. Our team usually responds to your email within one business day or less.

  • β€‹β€‹πŸ™Œ Who is Dayspring?

    • Dayspring Technologies Pvt Ltd is the developer of Data Export, Report Pundit, and other data reporting solutions. You can learn more about us by visiting https://dayspring.tech.

β€‹πŸ™‹ Have another question not answered in our FAQ? Let us know here.