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  • Fulfillment, Shipping, and Delivery times
  • Fulfillment over time
  1. Knowledge Base
  2. Report Types

Fulfilment

Fulfillment Reports shed the spotlight on your Shopify store's fulfillment process.

Fulfillment, Shipping, and Delivery times

The Fulfillment, Shipping, and Delivery times report the time taken for orders to move through the entire fulfillment process. The chart in this report plots the number of orders that completed the selected stage against each hourly or daily completion period, and shows the median (or typical) amount of time orders took to complete the selected stage.

Term

Definition

Time to Fulfill

The number of orders marked as fulfilled during the given timespan, for each hourly or daily completion period. It's calculated from when the order was received to when it was fulfilled. E.g. 20 orders took less than one hour to be fulfilled after they were received.

Time to ship

The number of orders marked as shipped during the given timespan, for each hourly or daily completion period, calculated from when the order was shipped to when it was delivered. E.g. 10 orders took between 1 and 2 hours to be delivered after they were shipped.

Time to deliver

The number of orders marked as delivered during the given timespan, for each hourly or daily completion period, calculated from when the order was received to when it was delivered. E.g. 15 orders took between 2 and 3 days to be delivered after they were received.

Fulfillment over time

The Fulfillment over time report displays the total number of orders that were either fulfilled, shipped, or delivered over the selected time period.

Term

Definition

Fulfilled orders

The number of orders fulfilled during the selected time period.

Shipped orders

The number of orders that were shipped during the selected time period.

Delivered orders

The number of orders that were delivered during the selected time period.

PreviousInventoryNextCustomer

Last updated 8 months ago

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