# User Management
If you have multiple stakeholders using your Report Pundit account, you can set up and manage their access in this section.
There are two types of accounts available: **Admin** and **User.** This guide will walk you through managing user access and ensuring everyone sees the information they need.
**User seats:** Your pro plan includes up to 20 seats. Need more? Add a 10-user pack for $5/month — just contact support. The add-on is billed on top of your current plan on your approval.
## :door:Accessing User Management
To access the user management feature, click on ⚙️ **Settings** in the navigation panel and on **User Management** in the left side panel.
## :point\_right:Steps to Create an Account
1. Click the **Add Account** button in the User Management dashboard.
2. Select the type of account (Admin or User) in the drop-down menu, enter the *Username* and *Password* in the pop-up box that appears.
3. Click **Create Account** at the bottom.
That's it. The desired account will be created. Note that if you're creating a **User** account, you can click on the  icon in the *Access to* section to manage the account's access privileges.
## :point\_right:Steps to Delete an Account
1. In the **User Management** dashboard, click the **Delete** icon of your desired account.
2. A dialog box will pop-up asking you to confirm or cancel the process. Click on **Yes, Proceed** to delete the account or **Cancel** to forfeit the process.
## :passport\_control:**Admin Account**
An **Admin** account comes with **unrestricted access** to every Report Pundit features and functions. With an Admin account, you can:
* *Add and Remove Users*
* *Modify User Permissions*
* *Edit and Create Reports*
* *Change User Passwords*
{% hint style="warning" %}
Only admins can change user passwords. If a user forgets their password, they will need to contact the admin for assistance.
{% endhint %}
Here is an example of an admin account tab. It's color-coded **Orange** for easy identification.
It shows the *Username, Password (Redacted, with link to Password Edit option), Access to (All Reports),* and option to *Delete* it ().
You can add multiple admin accounts and view them in the same page.
## :closed\_lock\_with\_key:User Accounts
If you want to provide limited access to your Report Pundit data, you can set up a **User** account. This account type lets others use your Report Pundit account while protecting your sensitive data and settings.
Here is the **User** account tab as seen in the *User Management* dashboard. It's color-coded **Green** for easy identification.
It shows the *Username, Password (Redacted, with link to Password Edit option), Access to (No. of Reports),* and option to *Delete* it ().
By default, non-Admin users **cannot** access these Report Pundit functions:
* *Sidebar view*
* *Charts*
* *Field formatting*
* *Report formatting options***.**
Also, non-Admin users **cannot rename, delete, clone, or share report links**. This lets you have strong oversight and control over your account.
Screenshot of admin granted user report dashboard
{% hint style="info" %}
You can always contact us if you forget your username and password. We’ll be happy to assist you.
{% endhint %}
## :customs:User Permissions defined by Admin 👥
As an **Admin**, you have the authority to **define specific permissions** for each user and report using the following options:
1. **View Only:** Users can only view the report.
2. **Filter:** Users can apply filters to reports.
3. **Add Columns:** Users can add data columns to reports.
4. **Save:** Users can save reports.
5. **All Access:** Users can view, filter, add columns, and save reports.
## :school\_satchel:Default Options for User Reports
User reports come with handy **default options** to enhance functionality. Users can select a **date range**, **export reports**, **sort data**, and **group data** (*if a date field is selected*) for a smooth experience from the get-go.
If you have further questions or require assistance, contact our expert support team via **live chat** or at ****.
### FAQ's
**1) What’s the user limit on my plan?**\
Your base plan includes up to **20 users**.
**2) How do I add more users?**\
Add a **10-user pack for $5/month**. Just contact support to enable it.
**3) How is the add-on billed?**\
It’s **added on top of** your current plan price.
**4) Can you show me the math?**\
**Example:** $60 plan + $5 (one 10-user pack) = **$65/month**.
**5) Can I add multiple packs?**\
Yes—add as many **10-user packs** as you need. Each pack is **$5/month**.
**6) Do I need to upgrade my base plan to add users?**\
Yes. After you approve the add-on, you’ll need to upgrade to the Custom plan.
**7) How do I remove an add-on pack?**\
Contact support anytime; changes take effect on your **next billing cycle**.
**8) Is there a per-user price?**\
No. It’s a **flat $5 per 10 users** (not per individual user).
{% hint style="success" %}
You can now securely manage your Report Pundit account with multiple users.
{% endhint %}
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